Private services in Solihull, with confidential support

Yes. If you would prefer not to speak at the counter, ask the team and we will guide you to a more private conversation. Many private services take place in a consultation room, and we keep every appointment respectful, discreet, and judgment-free.

We start with an assessment. We will ask about symptoms or goals, medical history, and any medicines you take. We then explain what is suitable, what is not, and why. Where appropriate, we will discuss treatment options and agree clear next steps, including follow-up or signposting.

Pricing is shown before you confirm your booking, so you can decide with confidence. What is included depends on the service, but your appointment is always assessment-first with clear next steps. If there may be additional costs, we will explain these during your consultation.

It is always assessment-first. We only discuss treatment options if they are appropriate and safe for you. If you are not suitable on the day, we will explain why and guide you to the right next step.

If symptoms feel urgent, severe, or you are unsure what is going on, NHS 111 can help you choose the right route. For emergencies such as severe breathing difficulty, chest pain, heavy bleeding, or sudden loss of consciousness, call 999 or go to A&E. If your issue is suitable for an NHS pharmacy service, we will always help you understand that option too.

We will explain why and what to do next. That might be a different private service, practical self-care advice, or signposting to your GP, an NHS service, or NHS 111. The aim is that you leave with a clear and safe route forward.

If you can, bring a short note of your symptoms or goals, when they started, and any relevant health history. It also helps to bring a list of medicines you take, or photos of the boxes. Some services may include a short pre-consultation form when booking.

The quickest way is usually to book online, where you can choose a time that suits you. If you would rather talk it through first, call the pharmacy and we will guide you to the right service and next step. Availability varies by service, but we aim to offer convenient appointment times and clear expectations from the start.